MEET JORDAN
STARTED ESEF APPAREL, HER FIRST SCREEN PRINTING COMPANY IN 2007
STARTED IN HER GARAGE
GRADUATED FROM UC BERKELY
LOVES MAKING SHIRTS
AND WINE, DUH
Oh Shirt Yeah was started so that you can create the custom shirt of your dreams. We wanted to give our users a fun and interactive way to design custom apparel.
HOURS OF OPERATION:
MONDAY – FRIDAY
10AM – 7PM
SATURDAY – SUNDAY
CLOSED
Screen printing questions:
Must have a minimum of 24 items. We can screen print on most garments. Orders will not be started until we receive payment on your invoice. Once the invoiced is paid we will order your shirts which takes 1-3 business days to receive. Orders will be finished and available for pickup 7-10 days after the invoice is placed. If we need to ship it we will have to add 3-5 business days for you to receive on top of the production time. If you need a rush order please let us know in your email.
Embroidery questions:
Please allow 7-14 business days for embroidery orders. Typically are embroidery production schedule is full so it may take two weeks to finish your project.
There is no minimum garment requirement for embroidery orders. Getting text embroidered doesn’t cost extra but all original artwork has to be digitized for embroidery so we have to pass the $35 digitize fee off to you. Once the artwork is digitized we can embroider as many items as you want whenever you want without having to pay the fee again.
Vinyl questions:
Vinyl is good for same day and next day printing. Only flat designs will work so these work really well for text and numbers. It is also good for flat logos. We can vinyl multiple colors onto a shirt which will include additional fees to cover the cost of our premium vinyl material.
This vinyl is tough and built to stand against the test of time. No need to worry about your vinyl lettering falling apart on you after just a few washes. It is rated for 50+ washes and will continue to hold up for years.
Direct to garment or graphic tee questions:
Our direct to garment printer has got you covered. We can print any design or photo on practically any shirt. We can print an unlimited amount of colors with this method without any extra cost to you. This method works best with white shirts. If we use any other color shirt we have to pre-treat it so there will be a white residue on the shirt but will come out on first wash
This shirt prints within minutes so this is also a very good method for same day and next day printing.
Can I get a shirt made same day?
If you’re looking to get a one or a few shirts we do have same day printing options available including vinyl, sublimation and direct to garment. In order to assure same day printing we suggest that you arrive in our store as early as possible so a rep can confirm we can print same day. Same day pick up may not be available depending on our production load so please confirm with an associate.
What image formats do you prefer?
Accepted File Types:
We currently only accept AI, EPS and SVG files as ready to go images for Screen Printing.
If you need us to rasterize or modify a JPG, PNG or PDF file then may be additional fees depending on how complicated your design is.
JPG or PNG is suitable for all over print or the printed graphic tee and there are no additional fees for those formats.
Why haven't I received my order?
If we shipped out a package and you haven’t received it within 3-7 business days then please call us so we can help track that down for you: 707.639.4152
How can I get help with my design?
Most design questions can be answered by our service representatives.
Email us at makeit@ohshirtyeah.com with your design questions.
I need you to design my shirt
Oh Shirt Yeah charges a $50 design fee per shirt. If you need us to design you a logo there may be additional fees depending on how complicated your design is.
Do I need a high res image for a quality print?
To ensure the best quality for your shirt we need high res images to work with. Make sure that if your file isn’t a vector then at least make sure the photograph or image is at least 300 dpi.
Try setting your camera or phone to it’s HD photo setting if you’re having a hard time figuring out how to get 300 dpi.
How can I pay?
Credit Cards:
We accept Visa, MasterCard, American Express and Discover.
Checks:
We accepts checks in store.
Cash:
We accept cash in store as well.
How long to receive my order?
Orders typically take about 10 days from artwork approval to be shipped to your doorstep. If you need an ordered rush shipped there will be additional fees that apply. If you need rush shipping please let us know in your email.
How much do you charge?
The price of the order is determined by three things. The product you select, the total number of colors needed for printing and the quantity of your order.
Other factors such as personalization or special requests also affect the cost. An example of personalization would be individual names or numbers.
Savings tip: The best way to reduce the cost per item is to increase the quantity of your order. We will work to customize your order to maximize savings.
Can you send me a sample?
If you need a blank garment sample of a product before ordering give us a call at 707-639-4152. One of our service representatives will be happy to arrange shipment of a sample whenever possible, usually for a small fee.
What happens when I place an order?
Each order is reviewed by a specialist at Oh Shirt Yeah to make sure your design is perfect and ready for print.
To make sure you are happy with the finished product we will review your design and fix common problems including alignment, contrast, line thickness, and more.
For orders of 12 or more items, you’ll get an email with a picture proof and details of any corrections before we process your order.
Can you print on my supplied garment?
Oh Shirt Yeah recommends all products to be purchased for printing through our vendors. We will not be responsible or liable for any damage caused to any products that are purchased outside of our vendor list.
What is your returns policy?
ALL SALES ARE FINAL
Items can not be returned or exchanged for a credit or a refund. If you have a problem with a custom order please call or email us and let us know what happened. We will correct our mistakes on a case by case basis.
Artwork Must Be Approved Before Printing
Please double check all artwork before approving it. Once your artwork is approved we will print as is and we cannot be held responsible for any errors you overlooked. Spelling errors are the number one causes of artwork-related problems so please triple check your spelling. We will not be held responsible if you approve artwork without seeing or receiving a mockup.
